The Environment and Sustainability Policy of Touch Design is to ensure so far as it is reasonably practicable that its operations will be carried out with a commitment to protecting and enhancing the environment.  

The Management of the Company recognises that our activities have an environmental impact and in developing this policy we seek to confirm our commitment to manage environmental issues. 

This policy has the full support of the Directors. In implementing this commitment to manage our environmental impact we will: 

  • Fully comply with environmental compliance regulations. 
  • Ensure that environmental considerations are integrated into our business decisions. 
  • Ensure that we use risk assessments in order to identify potential environmental risks associated with our business. 
  • Actively pursue opportunities to minimise the environmental impact of our operations, concentrating particularly on the use of energy, waste disposal, and water discharges. 
  • Attempt to develop a wider understanding of environmental issues among our suppliers and employees.
  • Regularly review our policies to ensure that they remain properly aligned to the need to reduce waste and encourage the most effective utilisation of scarce resources. 
  • Responsibility for implementing this Environmental Policy Statement rests with the Directors. 
  • Continual improvement of environmental performance.

This Policy will be reviewed annually and updated as necessary. The management team endorses these policy statements and is fully committed to their implementation.

Aim

We want to adapt and respond to climate change by measuring and reducing our environmental impact. We are motivated by both ethical concern and an economic imperative. We will concentrate on our technical performance of our company and our organisational behaviour as a way to embrace the low-carbon economy of the future. 

Responsibility

Kirstie McKenzie (Director) is responsible for ensuring that the policy is implemented. However, all directors and employees have a responsibility in their area to ensure that the aims and objectives of the policy are met.

Objectives

We have signed the SME Climate Commitment and this means we aim to half our carbon emissions by 2030; achieve net zero by 2050; and we disclose our annual progress.

In 22-23 we produced an Environment and Carbon Assessment Report, developed for us by the Nottingham Trent University SiE Sustainability Consultants. This showed for the year 2021-22 we had a baseline gross carbon emissions of 5.39 tCO2e and net emissions of 4.17 tCO2e.

For the year 2022-23 we had a gross carbon emission of 5.26 tCO2e and net emissions of 4.68 tCO2e. From the previous year this is a reduction in our gross carbon emissions of 0.13 tCO2e and an increase of 0.51 tCO2e in our net emissions.

In 2023-24 we had gross carbon emissions of 5.17 tCO2e and net emissions of 0 tCO2e. From the previous year this is a reduction in our gross carbon emissions of 0.09 tCO2e and a reduction of 4.68 tCO2e in our net emissions.

In 2024-25 we had gross carbon emissions of 7.15 tCO2e and net emissions of 0 tCO2e. From the previous year this is an increase in our gross carbon emissions of 1.97 tCO2e and our net emissions remain the same at 0 tCO2e.

During 2025-26 we:

  • Continued a studio working group for carbon reduction - 1 meeting 
  • Continued to use video conferencing and the use of other digital media to enable remote communications
  • Continued to enable some mobile and home working 
  • Used recycled paper 
  • The Directors continued to use public transport or walking on their commutes where possible
  • Continued for all employees to have a development area in their personal development plans about being involved in the studio environment group and/or working on the sustainable policy(for e.g. pulling together content for our website about sustainability; actively contributing towards Touch Design’s sustainability strategy where possible, and work towards environmental best practice)
  • Worked with several clients on their carbon reduction and environmental campaigns and plans
  • Published 10 blog posts to date which highlight client’s environmental work 
  • We have implemented further recycling in the office with a glass recycling point
  • Created more signage for the recycling points
  • The windows have been measured for secondary glazing by the landlord
  • We have purchased 6 verified emission reductions (VERS) from https://marketplace.goldstandard.org/collections/projects
  • Continued to monitor and report carbon emissions

In 2025-26 we had gross carbon emissions of 6.34 tCO2e and net emissions of 0 tCO2e. From the previous year this is an decrease in our gross carbon emissions of 0.81 tCO2e and our net emissions remain the same.

From 21/22 to 22/23 there were reductions in all our carbon emission areas, except business travel and printed materials for clients. Whilst all other areas had shown a reduction in the figures, we believe this is more to do with learning how to calculate the figures (done by a consultant in our first year and then in house with training the following year) than any of our action. We anticipate a more consistent comparison in future years.

In 2022-23 we had increased business need to travel to see clients. We implemented a travel hierarchy for business travel, and we continue to use this. Our clients also had an increased need for more printed material compared to the previous year. 

For 22/23 to 23/24 there was significant reductions in business travel, staff commuting, and client resources (print) used. Both business travel and client print are somewhat out of our control and could increase in future years. Staff commuting came down and our director’s and staff commitment is driving this. We saw significant increase in our data centre storage, and we need to look to reduce this moving forward. 

From 23/24 to 24/25 we had increases in electricity, data centre use, business travel and client print. The electricity increase is from the communal areas of our building of which we have little control. Business travel and client print are somewhat out of our control however we should continue to implement our travel hierarchy policy and client need for print is decreasing overall, but perhaps not year on year. We have again seen increase in our data centre storage this year and we need to look to reduce this moving forward. We are continuing to work on a new solution for this. 

From 24/25 to 25/26 we had an increase in emissions from gas usage and decrease in electricity, data centre usage, working from home, business travel and client print. Data centre usage decrease is due to a new model of calculation, and we still need to work on reducing our usage here. Gas (increase) and electricity (decrease) are largely out of our control however, we are having secondary glazing fitted which could make a difference to our gas usage. 

We have off set our gross carbon emissions by a verified carbon offsetting source, which enables us to achieve net emissions. We will continue to do this every year from now on; however, we also still aim to reduce our gross emissions. 

In future years we are planning to grow with increased productivity and staff. This has the potential to increase our carbon emissions in the future.

During 2026-27 we plan to:

  • To reduce our data centre storage further
  • Windows to be fitted with secondary glazing by landlord
  • Create a digital first policy with clients – when clients ask for print, we ask questions about the need for print
  • Continue a studio working group for carbon reduction
  • Continue to use video conferencing and the use of other digital media to enable remote communications
  • Continue to enable some mobile and home working 
  • Continue to recycle IT equipment 
  • Continue to offer sustainability training and briefings to staff
  • Continue to use the travel hierarchy policy
  • Continue directors’ commitment to their commute to walk or use public transport were possible
  • Continue for all employees to have a development area in their personal development plans about being involved in the studio environment group and/or working on the sustainable policy(for e.g. pulling together content for our website about sustainability; actively contributing towards Touch Design’s sustainability strategy where possible, and work towards environmental best practice)
  • Continue to work with clients on their carbon reduction and environmental campaigns
  • Continue to publish blogs which highlight client’s environmental work 
  • Continue to offset emissions by a verified source
  • Continue to monitor and report carbon emissions 

This Environment and Sustainability Policy Statement has been approved & authorised by:

Kirstie McKenzie

Managing Director

May 2026